Cycle to work scheme New Zealand. NZ FBT exemption fringe benefit tax on electric bikes and e-bike benefit scheme. Workride NZ ride to work benefit. Tax savings. Free retailer benefit. Retailer partnership program

With Workride, you can offer compelling discounts to customers, but still retain most of your original sale price, making it easier to close sales. As a partner, you'll be showcased on our store map, reaching approved customers from small businesses to large organizations across New Zealand. Best of all, there's no upfront cost to become a partner store; Workride only charges when successful sales occur.

Partnering with Workride involves minimal costs to you as a retailer. There is no upfront fee to join the program. However, there is a success fee for each transaction processed through WorkRide to cover administrative and platform costs. Additionally, while Workride promotes partners and brings in customers, retailers are still responsible for their own in-store operational expenses. Any promotional or discount offers specific to Workride customers will also be at the discretion and cost of the retailer. It's essential to review the full Agreement to understand any other potential financial implications or commitments.

Upon an employee's selection of equipment from the retailer through the Workride platform, the retailer provides a quotation for the chosen product. Once WorkRide approves the quote, a purchase order (PO) is issued to the retailer. When the employee presents a collection certificate and approved photo ID at the retailer's location, the retailer verifies these through the WorkRide platform before handing over the equipment. Subsequently, the retailer invoices WorkRide for the equipment at the previously quoted price. The payment made by WorkRide to the retailer for the invoice finalizes the ownership transfer of the equipment to WorkRide, but the retailer retains risk until the equipment is in the employee's hands.

Signing up as a partner is a streamlined process. Typically, after submitting the required documentation and meeting the necessary criteria, approval can be obtained within 5-7 business days.

Yes, partners will be provided with Workride branded point-of-sale materials to display in-store. This includes banners, posters, and informational brochures to help promote the partnership and inform customers about the benefits of Workride.

Absolutely! Workride offers comprehensive training tools and resources to ensure that retailers are well-equipped to handle customer inquiries and promote the scheme effectively. This includes online tutorials, training manuals, and additional support if required. For further support and advice please contact the Retail Team at support@workride.co.nz

Once onboarded as a partner, you'll receive continuous support from the WorkRide team. This includes access to our support hotline, periodic training sessions, marketing assistance, and any updates or changes to the program.

No, partnering with WorkRide does not impose any exclusivity requirements. Retailers are free to collaborate with other brands or initiatives while benefiting from the partnership with Workride.

Absolutely! Retailers are encouraged to offer promotions or discounts to Workride customers. This not only attracts more customers but also strengthens the partnership between Workride and the retailer.

Workride has a dedicated customer service team to handle any disputes or issues. In case of a dispute, the team will collaborate with the retailer to ensure a swift and satisfactory resolution for all parties involved.

The purchasing price from Workride to the retailer remains static, based on the initial quote when the order was placed. For tax compliance reasons, we can't alter the ride's price without initiating a new order process. If there's a substantial price variation, the customer has the option to cancel the original order and re-quote the ride at the updated price, but this will postpone the collection timeframe.

Per our Retailer service agreement, the employee can cancel their order before using their pick-up code in-store. In such instances, neither Workride nor the Employee are liable for costs the retailer incurred up to that point in arranging the order. To reduce the risk of unnecessary expenses for retailers, Workride only issues the Purchase Order once payment is secured from the employer. This ensures all ride order formalities, including payment, are complete with the sole remaining step being the customer's pick-up. While there might be rare instances where the retailer incurs costs due to cancellations, we will assess these situations individually and refine our processes if needed.

Yes, if a customer has mistakenly chosen the wrong size or colour, they can exchange it for the correct one without restarting the entire order process. However, this is applicable only if the model and the price remain consistent with the original order.

Customers can cancel their order anytime prior to using their pickup code. If an order is cancelled, we'll inform you promptly. To change the selected ride under the Workride scheme, the customer must cancel their current order and initiate a new quote. This restarts the acquisition process, ensuring the newly selected ride adheres to our compliance and regulation standards.