Privacy Policy

Who are we?

Workride Ltd (we, us, our) is a New Zealand registered services company based at 66c Kingsley St, Sydenham, Christchurch, 8023 , New Zealand.

When does this privacy statement apply?

This privacy statement applies to the personal information we collect from visitors to our website, employees and employers who use our services and staff who work at our partners.

What personal information do we collect?

Directly from you

We collect the following information directly from you:

  • Your contact details and details of your enquiry when you complete an online enquiry form.

  • Your contact details and your employers contact details when you complete an online referral form.

  • Your contact details, employment details, ride details when you request to join the scheme.

  • Your contact details when you are an employer managing the scheme.

Some of the personal information we collect directly from you may be mandatory and some optional. We will clearly show you at the time of the collection what information is optional. If you chose not to provide some of the mandatory information requested we may not be able to deliver the services and products requested.

From your employer

We collect your employment details and details relating to your ride, including details of any loss or repairs from your employer where you are a member of the scheme.

Where you are a staff member a partner will collect your contact details from your employer.

Automatically when you use our website or online portal

When you access our website or online portal, we may automatically collect information about your device, usage of our website or online portal. This information may include your IP address, operating system, browser type, time spent on certain webpages and links clicked.

In addition, for employers and staff who work at our partners we also collect details of the actions you took when using the online portal.

How we use your personal information?

We will use your personal information to:

  • Verify your identity.

  • Provide services and products to you.

  • Comply with our legal obligations e.g. tax obligations.

  • Respond to communications from you, including enquiries and complaints.

  • Identify potential customers who may wish to use our services.

  • Improve our website, online portal and services.

  • To protect and/or enforce our legal rights and interests, including defending any claim.

  • For any other purpose authorized by you or the Act.

Where you have provided your consent, we will also market our services and products to you, including contacting you electronically (e.g., by text or email) for this purpose.

Who is my information shared with?

We may disclose your personal information to:

  • Your employer where you are part of the scheme or a staff member at a partner.

  • Your employee where you are an employer managing the scheme.

  • Other third parties for anonymized statistical information.

  • A person who can require us to supply your personal information (e.g., a regulatory authority).

  • Any other person authorised by you.

How do we secure your information?

We will take reasonable steps to keep your personal information safe from loss, unauthorized activity, or other misuse.

How can I access and correct my information?

Most of your personal information is available in the online portal for employees and employers. You may correct your information in the portal if you wish.

Alternatively, if you would like access to your information or to request a correction, please email us at support@workride.co.nz. Your email should provide evidence of who you are and set out the details of your request.

We may charge you our reasonable costs of providing you with copies of your personal information or correcting that information.

How do you use cookies?

We use cookies (an alphanumeric identifier that we transfer to your computer's hard drive so that we can recognize your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.

How do you contact us?

If you have any questions about this privacy statement, our privacy practices you can contact us at support@workride.co.nz.

Will this privacy statement change?

We may update the privacy statement from time to time by uploading a revised statement. Any changes will apply from the date that we upload the revised statement. If the changes have material impact, we will advise you of the change.

This policy was last updated on 23/06/2023.